Accessibility
Accessibility support WCAG 2.1
| Criteria | Compliance | Details |
|---|---|---|
| 1.1 Text Alternatives | Partially supports | Image buttons description |
| Enables App support | Chat elements announcements | |
| Enables App support | Messages url links announcements | |
| 1.1.1 Non-text Content | Supports | Chat scroll button |
| 1.3.1 Info and Relationships | Partially supports | Live chatbar |
| 1.3.5 Identify Input Purpose | Partially supports | Email chat transcript form |
| 2.1 Keyboard Accessible | Partially supports | keyboard open close announcements |
| 2.4.4 Link Purpose 2.4.9 Link Purpose | Partially supports | Links content engagement and Link announcements |
| And then control the Link announcements after the link click. | ||
| 3.1 Readable 1.3.5 Identify Input Purpos | Partially supports | readmore indication and article page display |
| 3.1 Readable | Partially supports | Messages content read |
| Partially supports | Autocompelete suggestion selection read | |
| 3.2.2 On Input | Partially supports | User input field |
| Partially supports | Instant feedback UI | |
| Partially supports | Message url links | |
| 3.3.2 Labels or Instructions | Supports | “Agent typing” indication both image only and textual read by the accessibility service |
⚜️ The SDK’s accessibility support and behavior varies according to device API level and the accessibility configurations set by the user.