Chat Account

Table of contents

• Overview

• Chat with AI _[BotAccount]
• Chat with live agent _{[BoldAccount]}
• Messaging with agent _{[AsyncAccount]}
• Third party chat implementation _{[HandoverAccount]}

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Overview

Chat creation starts with account creation.
The created account defines the chat type that will be created. Some chat session configurations can be provided on account level. Those configurations can define chat continuity, session details, language, etc.

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