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Displaying suggestions for the user to select from, while the user types his message. The user than can select from the suggested articles/queries or continue typing his message.
Selected suggestion will automatically be sent to the BE for response.

AI autocomplete

Autocomplete feature is available only for AI chats.

The presented suggestions are fetched from the BE while the user types his query.

Control availability

Autocomplete feature support status can be configured on bold360ai console.

  • Account level configuration

  • Widget level configuration